Prices includes shipping fee in Malaysia only
We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.
You can visit our website, www.a-zbookstore.com and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account (“a-zbookstore account”) with us on our website and have logged on with your username and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service at [email protected]
Collection of Personal Information
a-zbookstore does not sell, share or trade customer’s personal information collected online with third parties.
Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorized and consented by you. For example, the conduct of a sales transaction of a product of your choice on our website.
When you register a a-zbookstore account, the personal information we collect may include your:
- Email Address
When you make a purchase on the a-zbookstore website, the additional personal information we collect may include:
- Mobile Number
- Delivery Address
The mandatory personal information we collect from you will be used and or shared within our corporate group and to third parties for one or the following purposes:
- To deliver products that you purchase from our website. For example, we may pass your name and address on to a third party such as our courier service company or supplier of choice in order to make delivery of the product to you.
- To inform and update you on the delivery of the product and for customer support purposes.
- To process your orders and to provide you with the services and information offered through our website and which you may request.
- To allow us to administer your registered account with us.
Subscription to our marketing and promotional materials
In addition to the personal information outlined above, when you register a a-zbookstore account with us, you shall be asked if you would like to subscribe to our marketing and or promotional materials from time to time. These marketing and or promotional materials may come from within our corporate group wholly or through affiliation with third parties. If you choose to so subscribe, you are deemed to have consented to us processing within our corporate group and or third parties your personal information for this purpose. You can always choose to unsubscribe from marketing information at any time by opting for the unsubscribe function within the electronic marketing material.
Accessing Actual Orders
Your actual order details may be stored with us but for security reasons, cannot be retrieved directly by us. However, you may access this information by logging into your account on the website. Here, you can view the details of your orders that have been completed, those which are open and those which are to be dispatched as well as administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for any misuse of passwords unless this misuse is through our own fault.
Accessing and Updating Your Personal Information
You can access and update your personal information anytime by accessing your account on a-zbookstore website.
a-zbookstore and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to your website and across the Internet
Security of Your Personal Information
a-zbookstore ensures that all information collected will be safely and securely stored. We protect your personal information by:
- Allowing access to personal information only via passwords;
- Maintaining technology products to prevent unauthorized computer access; and
- Securely destroying your personal information when it is no longer needed for our record retention purposes
a-zbookstore uses 256-bit SSL (Secure Sockets Layer) encryption technology when processing your financial details. 256-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard.
Disclosure of Personal Information
We will not share your information with any other organizations other than our corporate group and those third parties directly related to and necessary for the purchase of products, delivery of the same and purpose for which you have authorized. In exceptional circumstances, a-zbookstore may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health or required by the law. a-zbookstore is committed to complying with the Personal Data Protection Act 2010, in particular, its policies as well as corresponding guidelines and orders.
If you believe that your privacy has been breached by Sarrdeh please contact Customer Service at [email protected] and we will resolve the issue.
Collection of Computer Data, not necessarily Personal Information
When you visit Sarrdeh, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer’s IP address
- Browser type
- Web page you were visiting before you came to our website
- The pages within Sarrdeh that you visit
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics
This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.
Complaints about breaches of privacy
If you are not satisfied with the way in which we handle your inquiry or complaint, please don’t hesitate to contact Customer Service at [email protected]