Terms And Conditions

A-Z Bookstore is pleased to welcome you to its online purchase portal and hopes you would have a satisfactory service with us.

  • General Overview

A-Z owns and operates this website. In accessing and using A-Z, you acknowledge that you have read, understood and agree to be bound by the Terms of Service as may be updated from time to time. A-Z recommends that you check its page regularly to take notice of any changes that may have been made to the Terms of Service.

A-Z will not be liable if for any reason its website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of its website.

This Website may contain links to other websites, which are not operated by us. A-Z has no control over such links and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked websites will be subject to the terms of use and service listed under each of them.

  • Products Displayed Online

A-Z contains descriptions for its items as are provided directly by the publisher, manufacturer or distributor of such item. Therefore, A-Z does not represent or warrant that the descriptions of such items are accurate or complete.

If a user purchases an item from A-Z that is not exactly as described, A-Z Bookstore welcomes its user to return such item in an unused condition for a refund of the purchase price within a period of 30 days from date of delivery, as described in details under the Returns Policy.

  • Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at the Privacy Policy page. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

  • Prohobitions

You must not misuse this Website. You will not commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and A-Z will report any such breach to the relevant law enforcement authorities in Malaysia.

We will not be liable for any loss or damage caused by any viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

  • Intellectual Property and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through A-Z remains the property of A-Z Bookstore, or its licensors and are protected by copyright laws and treaties in Malaysia. All such rights are reserved by A-Z and its licensors. You may store, print and display the content supplied for your own personal use only. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use such content in connection with any business or commercial enterprise.

  • Terms of Sale

By placing an order, you are accepting to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Delivery times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

A-Z Bookstore retains the right to refuse any request made by you. If your order is accepted by us, we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card you used to place your order and that there are sufficient funds to cover your purchase as displayed at the time of purchase. All offered prices are subject to changes.

When you place an order, you will receive an acknowledgment email confirming receipt of your order, item details and the Total Cost. It will not constitute a final confirmation of your order. Upon receiving your payment through our online banking gate or PayPal, we will send you an email confirming the dispatch of your items and the expected delivery date.

  • Pricing and Availability

Whilst we try our best and ensure that all details, descriptions and prices which appear on this Website are accurate and updated, errors may occur. In case we discover an error in the price or quantity of any items which you have ordered, we will inform you of this immediately and give you the option of reconfirming your order at the correct price or cancelling it. If you wish to cancel and you have already paid for the items, you will receive a full refund.

  • Variation

A-Z shall have the right in its absolute discretion at any time and without notice to amend, remove, or vary the services and/or any page of its Website.

  • Severability

If any part of the Terms of Service is unenforceable, the enforce ability of any other part of the Terms of Service shall not be affected and all other clauses shall remain in full force and effect.

  • Complaints

A-Z welcomes your much-valued feedback. To this end, we operate a complaint handling procedure which we will use to resolve any problem or disputes as soon as they arise. Please let us know if you have any complaints or comments.

  • Indemnity

You agree to indemnify, defend and hold harmless A-Z, its directors, officers, employees, consultants, agents and distributors, from any and all third party claims, liability, damages, and/or costs (including but not limited to legal fees) arising from your use of this Website or your breach of the Terms of Service.

  • Waiver

If you breach any of the above conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

  • Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding agreements between you and A-Z Any waiver of any provision of the Terms of Service will be effective only if made in writing and signed by a Director of A-Z Bookstore.